Site Reliability Engineer - J00161129

$79,000 - $154,000/Yr

Equifax - Austin, TX

Full-time

Onsite - Austin, TX

Credit Intermediation and Related Activities

About the position

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. This role is crucial in maintaining the operational integrity of our systems and services, ensuring they are reliable and performant. SRE is also an engineering approach to building and running production systems - we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, conducting blameless postmortems, and proactively identifying and preventing potential outages are integral to our operations. Our SRE culture emphasizes diversity, intellectual curiosity, problem-solving, and openness, which are key to our success. Equifax brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage collaboration, big thinking, and risk-taking in a blame-free environment. We promote self-direction to work on meaningful projects while striving to build an environment that provides the support and mentorship needed to learn, grow, and take pride in our work.

Responsibilities

• Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures.
• Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).
• Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains.
• Build automated tooling to deploy service requests to push a change into production.
• Solve problems and triage complex distributed architecture service maps.
• Build runbooks that are comprehensive and detailed to manage, detect, remediate, and restore services.
• Lead availability blameless postmortems and own the call to action to remediate recurrences.
• Be on call for high severity application incidents and improve runbooks to enhance MTTR.
• Participate in a team of first responders in a 24/7, follow-the-sun operating model for incident and problem management.
• Effectively communicate to technical peers and team members in both written and verbal formats.

Requirements

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required.
• 2 years of experience developing and/or administering software in public cloud.
• 5 years experience in languages such as Python, Bash, Java, Go, JavaScript, and/or Node.js.
• 5 years experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
• 5 years experience of cross-functional knowledge with systems, storage, networking, security, and databases.
• 5 years experience of system administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible, and/or containers (Docker, Kubernetes, etc.).
• 5 years experience working with continuous integration and continuous delivery tooling and practices.

Nice-to-haves

• Expertise designing, analyzing, and troubleshooting large-scale distributed systems.
• A system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Experience managing Infrastructure as code via tools such as Terraform or CloudFormation.
• Passion for automation with a desire to eliminate toil whenever possible.
• Experience building software or maintaining systems in a highly secure, regulated, or compliant industry.
• Experience and passion for working within a DevOps culture and as part of a team.