Site Reliability Engineer (Multiple Positions)

About the position

The Site Reliability Engineer (SRE) role at ByteDance focuses on enhancing the reliability, scalability, and efficiency of infrastructure services. This position involves working collaboratively within a team to develop innovative solutions to complex challenges, ensuring that services are robust and cost-effective while maintaining high availability and performance. The SRE will engage in various phases of the software development lifecycle and contribute to the overall health of the infrastructure.

Responsibilities

• Assist the team in improving the reliability, scalability, and release cycle of infrastructure services from inception to deployment.
• Build tools, automations, visualizations, and monitors to enhance service reliability and facilitate global infrastructure operations.
• Ensure infrastructure services are reliable, fault-tolerant, efficiently scalable, and cost-effective.
• Measure and monitor availability, latency, and overall service health.
• Practice sustainable user support, incident response, and conduct blameless postmortems.
• Share on-call responsibility and troubleshoot problems across various services and functional areas.

Requirements

• Master's degree in Computer Science, Engineering (any), Information Technology, Mathematics, Statistics, Physics, or a related STEM field with 1 year of related work experience; OR a Bachelor's degree in the same fields with 3 years of related work experience.
• 1 year of experience in Linux administration, including performance monitoring, debugging, and network behavior analysis.
• Experience designing scalable and highly available software systems for cloud environments.
• Experience working across all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and maintenance of back-end and cloud-native projects.
• Experience building automation tools and scripts.

Benefits

• Medical, dental, and vision insurance from day one.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).