Tiktok - Seattle, WA
posted 3 months ago
TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S., created to enhance focus and governance on our data protection policies and content assurance protocols to ensure the safety of U.S. users. The USDS team is dedicated to providing oversight and protection of the TikTok platform and U.S. user data, allowing millions of Americans to use TikTok for learning, earning, creative expression, and entertainment. The teams within USDS include Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more, all working together to fulfill this commitment. At TikTok, we believe in the power of creation. Our platform is designed to help imaginations thrive, and this philosophy extends to our teams. We strive to inspire creativity and bring joy, and we view every challenge as an opportunity to learn, innovate, and grow together. Our hybrid work schedule requires employees to work in the office three days a week, with flexibility based on departmental needs. This model is regularly reviewed, and specific requirements may change as necessary. In this role, you will gain a solid understanding of the various components and services that power the TikTok experience. You will be responsible for maintaining services to meet service-level agreements (SLAs) and service-level objectives (SLOs) by measuring and monitoring availability, performance, and overall system health. You will participate as part of a global team to support site-up issues, ensuring that services are reliable, fault-tolerant, efficiently scalable, and cost-effective. Additionally, you will scale systems sustainably through automation and evolve systems reliability, efficiency, and velocity by advocating for necessary changes. User support, incident responses, and postmortems will also be part of your responsibilities.