Site Reliability Engineer (*)REMOTE

$92,000 - $122,000/Yr

WEX - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Site Reliability Engineer (SRE) role at WEX, Inc. focuses on developing software and solutions that enhance observability, incident response, reliability, and performance. The SRE team is part of the Platform Reliability organization, which supports internal stakeholders and Funding Platform teams. This position offers the opportunity to tackle complex challenges and improve the operational quality for engineering teams and customer service.

Responsibilities

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues
• Develop automation and utilize monitoring tools to ensure system reliability
• Participate in incident response and troubleshooting
• Participate in 24x7 Site Reliability rotations and escalation workflows
• Identify and address performance bottlenecks, including code optimization and infrastructure upgrade recommendations
• Collaborate with development teams to ensure software design meets operational requirements
• Continuously improve processes and procedures to increase system reliability and efficiency
• Stay up-to-date with the latest industry trends and technologies

Requirements

• 2+ years of hands-on experience as a Site Reliability Engineer or equivalent role
• 2+ years of development experience with at least one major programming language
• Experience with Cloud Computing platforms (AWS, Azure, GCP)
• Ability to thrive in a fast-paced development and operations environment
• Strong communication and collaboration skills
• Experience with observability and logging technologies
• Experience with at least one major RDBMS and NoSQL data store
• Experience with containerization technologies such as Docker or Kubernetes
• BA/BS degree in Computer Science or related technical field, or equivalent job experience

Nice-to-haves

• Experience with one or more of the following languages: C#, Java, GoLang, Python
• Experience with infrastructure as code, preferably Terraform
• Working knowledge in building and designing RESTful APIs
• Experience with Datadog, Grafana and Splunk
• Familiarity with Agile methodologies and practices
• Experience with GitOps
• Experience with Apache Kafka

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• paid time off
• tuition reimbursement
• retirement savings plan
• health savings account
• flexible spending accounts