Site Reliability Engineer(SRE) - Onsite Job

Cigniti - Chicago, IL

Full-time - Mid Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Site Reliability Engineer (SRE) role is a critical position responsible for ensuring the reliability, availability, and performance of applications in a production environment. This position requires a proactive approach to application observability, maintenance, and support. The SRE will identify and implement preventive measures to enhance system performance and reliability. The role involves evaluating and recommending techniques, practices, or technologies that align with business needs, ensuring that the applications run smoothly and efficiently. As an SRE associate, you will collaborate closely with Application Support and Development teams to implement business solutions through agile practices. This collaboration is essential for managing production issues effectively and ensuring that the applications meet the required service levels. The SRE will also be involved in troubleshooting and resolving incidents, performing root cause analysis, and implementing solutions to prevent recurrence. The ideal candidate will have a strong technical background and the ability to communicate effectively with both technical and non-technical stakeholders, translating complex technical issues into understandable terms. This position is 100% onsite in Chicago, IL, and is a long-term opportunity with two openings available. Candidates will undergo a video interview process to assess their fit for the role. The SRE will be expected to work in a fast-paced environment, multitasking and managing various responsibilities while maintaining a focus on delivering high-quality solutions.

Responsibilities

• Responsible for application observability, maintenance, and support.
• Identify and implement preventive measures proactively.
• Evaluate and make recommendations on techniques, practices, or technologies that enhance business needs.
• Collaborate with Application Support and Development teams to implement business solutions through agile practices.
• Manage production issues effectively and ensure applications meet service levels.
• Troubleshoot and resolve incidents, performing root cause analysis and implementing solutions to prevent recurrence.

Requirements

• 6-8 years of application development experience using modern technologies and architecture.
• 2+ years of Site Reliability Engineering experience.
• Good understanding of at least one public cloud, preferably Microsoft Azure or Pivotal Cloud Foundry.
• Strong understanding of REST APIs and their practical applications.
• Experience with continuous integration and collaboration tools like Azure DevOps, JIRA, Bitbucket, GitHub, and Confluence.
• Hands-on experience with CLI Bash, Linux, Azure CLI, etc.
• Experience in technologies such as Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS, and SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), CSS3, HTML4, React.js, Node.js/JavaScript, Oracle PL/SQL, and Kafka.
• Strong communication and interpersonal skills.

Nice-to-haves

• Experience working effectively with diverse groups around the world, including IT management, technology staff, business partners, consultants, vendors, and clients.