Dentsply Sirona - Waltham, MA
posted 2 months ago
Dentsply Sirona, the world's largest manufacturer of professional dental products and technologies, is seeking a Site Reliability Engineer to join their Waltham, MA location. This role is crucial in ensuring system reliability and performance, acting as part of a global team that provides 24/7 emergency support for products. The Site Reliability Engineer will be responsible for restoring services as quickly as possible when downtime occurs, and will work in a partially remote capacity, balancing remote work with in-office responsibilities. As a member of the Software Engineering & User Experience (SWUX) organization, under the Team Lead Site Reliability Engineering, the successful candidate will leverage their technical expertise to optimize system performance and drive continuous improvement. The role involves gathering and analyzing metrics from operating systems and applications to assist in performance tuning and fault finding. The engineer will partner with development and operations teams to enhance services through rigorous testing and release procedures, perform root cause analyses, and implement effective solutions. In addition to improving existing systems through automation, the Site Reliability Engineer will participate in system design consulting and platform management. They will be accountable for running the production environment, monitoring availability, and maintaining a holistic view of system health. The engineer will also build software and systems to manage platform infrastructure and applications, ensuring the reliability and quality of products within a microservice architecture. This position requires a proactive approach to measuring and optimizing system performance, anticipating customer needs, and innovating for continual improvement.