Regions Financial - Charlotte, NC

posted 4 months ago

Full-time - Mid Level
Charlotte, NC
Credit Intermediation and Related Activities

About the position

At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications. This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications' reliability, performance, and capacity. The engineer will ensure a holistic view is taken of our system applications' overall health, solving problems relating to mission-critical services and creating solutions to prevent problem recurrence. Collaboration with team members is essential to improve the company's engineering tools, systems, and procedures. The Site Reliability Engineer will design and deploy applications and enhancements to improve reliability, scalability, latency, and efficiency. They will also test installed software for malfunction detection, identify and resolve business systems issues, and measure the effectiveness and efficiency of existing systems. Developing and implementing strategies to improve systems, monitoring and testing system performance, and assisting management with auditing team processes and procedures on a routine basis are also key responsibilities. Additionally, the engineer will provide high-level training, guidance, and advice to junior engineers, manage complex projects, and serve as a subject-matter expert. This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Responsibilities

  • Ensures a holistic view is taken of our system applications' overall health
  • Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
  • Collaborates with team members to improve the company's engineering tools, systems and procedures
  • Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
  • Tests installed software for malfunction detection
  • Identifies and resolves business systems issues
  • Measures effectiveness and efficiency of existing systems
  • Develops and implements strategies to improve systems
  • Monitors and tests system performance
  • Assists management with auditing team processes and procedures on a routine basis
  • Provides high-level training, guidance, and advice to junior engineers
  • Manages complex projects
  • Serves as a subject-matter expert

Requirements

  • High School Diploma or GED and eleven (11) years of related experience
  • Or Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience
  • Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
  • Ability to conduct system analysis to detect issues with performance
  • Ability to develop and implement technology solutions to resolve technical challenges
  • Ability to manage multiple projects simultaneously
  • Knowledge of software testing techniques, code optimization and software debugging
  • Strong communication, analytical and problem-solving skills
  • Strong executional capabilities
  • Thorough understanding of software structures, hardware, computing systems and how to integrate them

Nice-to-haves

  • Experience supporting and troubleshooting issues with critical business apps
  • Sound knowledge of servers, infrastructure, load balancers, storage etc.
  • Site Reliability Engineering (SRE) principles SLO/SLI
  • Prior SRE role
  • Operating Systems competency: solid understanding of Unix/Linux and Windows
  • Languages/Programming - One or more of the following: Bash or ksh, Powershell, Monitoring/Observability (Solid familiarity and use of an enterprise monitoring tool)
  • Preferred have for this specific opportunity: Languages: Java, Python, JavaScript or any other common computer language competency
  • Monitoring: Prometheus, Grafana, Splunk, Dynatrace, New Relic, Datadog, appdynamics, Honeycomb
  • Tools: Jenkins, harness, ci/cd
  • Technologies: Kubernetes, Windows
  • Cloud technologies: AWS, Azure
  • Cloud cert(s): AWS Solutions Architect Associate or AWS DevOps Associate

Benefits

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
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