Site Reliability Engineer

About the position

Site reliability engineers will be dedicated full-time to creating software tools, metrics and processes that improve the reliability of applications, sites, and systems in production. The Site Reliability Engineer is primarily responsible for ensuring the integrity, functionality, and reliability of applications and sites.

Responsibilities

• Develop software to detect unusual error activity. Implement workflows and processes that are designed to identify and reduce the overall number of application/system errors.
• Collaborate with software development as part of the SDLC to design and implement availability, reliability, and error monitoring solutions in their applications.
• Take responsibility for removing, isolating, or remediating errors, debugs, warnings or other kinds of messages from existing logs to improve overall log content and usefulness.
• Limit system downtime by defining and enforcing standards for incident responses, error tracking, monitoring, and alerting with the goal to improve established reliability metrics.
• Effectively respond to escalated site reliability issues any time of the day while on-call.
• Conduct regular research on best practices and new technology for monitoring, alerting, error tracking and detection and application performance.

Requirements

• Bachelor's degree in Computer Science, MIS or related field
• 3+ years' experience utilizing alerting and telemetry tools such as Grafana, Prometheus, Splunk, Dynatrace and others
• 2+ years' experience with Splunk SPL
• 2+ years' experience with at least one programming language such as PHP, Python, Java, .Net

Nice-to-haves

• 1+ years' experience with CI/CD
• 1+ years' experience with container and container orchestration such as Docker and Kubernetes
• 1+ years' experience with Prom
• 1+ years' experience with SQL
• Troubleshooting in a large-scale networked environment
• Knowledge of Paycom's applications, systems, and database