Dynatrace - Detroit, MI

posted 3 months ago

Full-time - Mid Level
Detroit, MI
501-1,000 employees
Publishing Industries

About the position

As a Site Reliability Engineer at Dynatrace, you will work in a dynamic and secure cloud environment, leveraging your expertise across multiple IT disciplines and technologies. Your primary responsibility will be to maintain the service infrastructure, ensuring high availability, performance, and an optimal customer experience. You will autonomously deploy and update systems, services, and supporting infrastructure, streamlining processes to enhance efficiency. Security and compliance are paramount in this highly regulated environment, and you will focus on implementing fully automated processes to reduce manual work and increase productivity. Collaboration is key, as you will work alongside motivated engineers from diverse backgrounds in software engineering, system engineering, and product management, all within a supportive work environment that encourages growth and work-life balance. In your role, you will develop and implement automation solutions aimed at improving operational efficiency and minimizing manual tasks. You will plan and manage system capacity to optimize resource usage and cost efficiency, while coordinating and overseeing the release and deployment of products. Continuous improvement of existing processes will be a focus, as will automating monitoring and alerting to enhance the efficiency, security, and reliability of the cloud infrastructure. Additionally, you will investigate and resolve production incidents, providing support to ensure customer success, and utilize the Dynatrace platform to monitor and optimize system performance and user experience.

Responsibilities

  • Develop and implement automation solutions to improve operational efficiency and reduce manual tasks
  • Plan and manage system capacity to optimize resource usage and cost efficiency
  • Coordinate and oversee the release and deployment of products, while continuously improving existing processes
  • Automate monitoring and alerting to improve efficiency, security, and reliability of cloud infrastructure
  • Investigate and resolve production incidents, and provide support to ensure customer success
  • Utilize the Dynatrace platform to monitor and optimize system performance and user experience.

Requirements

  • Effective communication, problem-solving, and critical thinking skills
  • Proficient in at least one Hyperscaler (e.g., AWS, Azure, or GCP)
  • Eager to work on high scale, highly secure systems
  • Experience with scripting and/or programming languages such as Go, C, Shell, Python, or Java
  • Familiarity with Unix and Windows technologies, including DNS, SMTP, SSO, and Active Directory
  • Knowledgeable about SAML in the use of SSO applications
  • Enthusiastic and proactive attitude, ideally with experience working with Kubernetes
  • Experience working in highly regulated environments
  • Must be a US Citizen
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