Site Reliability Engineer

$76,500 - $110,000/Yr

UKG - Fort Lauderdale, FL

Full-time - Entry Level

Hybrid - Fort Lauderdale, FL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Site Reliability Engineer (SRE) at UKG plays a crucial role in enhancing and supporting service delivery processes through software solutions. This position focuses on automating tasks, improving system performance, and ensuring a flawless customer experience. The SRE will engage in the entire lifecycle of services, from conception to end-of-life, while collaborating with engineering teams to deliver reliable services in a hybrid work environment.

Responsibilities

• Engage in and improve the lifecycle of services from conception to EOL, including system design consulting and capacity planning.
• Define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks.
• Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
• Improve system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
• Collaborate closely with engineering professionals within the organization to deliver reliable services.
• Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem.
• Actively participate in incident response, including on-call responsibilities.
• Partner with stakeholders to influence and help drive the best possible technical and business outcomes.

Requirements

• 1-3 years of experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java).
• Knowledge of cloud-based applications & containerization technologies.
• Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing.
• Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals.
• Engineering degree, or a related technical discipline, or equivalent work experience.

Nice-to-haves

• Working experience with industry standards like Terraform, Ansible.
• Working experience with Grafana, DataDog, and/or Splunk.
• GCP experience.

Benefits

• Wellness programs
• Tuition reimbursement
• Customizable expense reimbursement program (U Choose) for various needs including student loan repayment, childcare, and pet insurance.