Site Reliability Engineer

$128,502 - $174,700/Yr

Electronic Arts - Seattle, WA

posted 4 months ago

Full-time - Mid Level
Remote - Seattle, WA
Publishing Industries

About the position

As a Site Reliability Engineer at Electronic Arts, Inc. in Seattle, WA, you will play a crucial role in enhancing the performance and reliability of our applications and infrastructure. Your primary responsibilities will include creating monitoring, alerting, and dashboarding solutions that provide improved visibility into application performance and business metrics. You will design and implement CI/CD pipelines to automate operational tasks and build new capabilities, ensuring that our deployment processes are efficient and reliable. In this role, you will deploy and manage Kubernetes clusters and resources across various cloud platforms, including Azure, AWS, and Google Cloud, in a production setting. You will work on Kubernetes cluster deployments within the Cloud fabric and collaborate with partners to onboard and support their infrastructure in Kubernetes across different cloud providers. Your expertise will be essential in automating, optimizing, and driving efficiency in our efforts, code, and processes. You will also be responsible for writing Chef cookbooks and recipes to automate the deployment process and integrate these cookbooks into GitLab for a continuous delivery framework. Collaboration is key, as you will work closely with Title teams to ensure launch readiness and provide support during new Title launches. Additionally, you will troubleshoot complex technical issues and drive innovations that enhance system availability, resilience, and performance. Working with a 24/7 support team and other service lines, you will address issues related to server infrastructure and identify improvements in the availability and performance of various environments supported by the systems engineering team. Telecommuting is permitted for this position.

Responsibilities

  • Create monitoring, alerting, and dashboarding solutions to improve visibility into application performance and business metrics.
  • Design CI/CD pipelines to automate operational tasks and build new capabilities.
  • Deploy and manage Kubernetes clusters/resources in Azure, AWS, and Google Cloud platforms in a production setting.
  • Work on Kubernetes cluster deployments in Cloud fabric.
  • Collaborate with partners to onboard and support their infrastructure in Kubernetes on different cloud providers.
  • Automate, optimize, and drive efficiency of effort, code, and process.
  • Write Chef cookbooks and recipes to automate the deployment process and integrate Chef Cookbooks into GitLab for a continuous delivery framework.
  • Collaborate with Title teams on launch readiness and support.
  • Troubleshoot new Title launch issues with other Service Lines.
  • Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance.
  • Work with a 24/7 support team and other service lines to troubleshoot issues related to server infrastructure.
  • Identify improvements in availability and performance of different environments supported by the systems engineering team.

Requirements

  • Master's degree (or foreign equivalent) in Computer Science, Software Engineering, Computer Information Systems, or a related field.
  • Two (2) years of experience in the job offered or in a computer-related occupation.
  • Two (2) years of experience in AWS, Azure, or Google Cloud.
  • Two (2) years of experience in CI/CD pipeline builds and maintenance.
  • Two (2) years of experience in Python or Bash.
  • Two (2) years of experience in Linux.
  • Two (2) years of experience in Kubernetes.
  • Two (2) years of experience in Chef.
  • Two (2) years of experience in GitLab.
  • Two (2) years of experience in IaaS.

Benefits

  • PTO (3 weeks per year to start)
  • 80 hours per year sick time
  • 16 paid company holidays per year
  • 10 weeks PTO to bond with a baby
  • Medical, dental, vision, life, and disability insurance
  • 401(k) plan for regular full-time employees
  • Certain roles eligible for bonus and equity
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