Site Reliability Engineer

$76,500 - $110,000/Yr

UKG

Full-time - Entry Level

Hybrid

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Site Reliability Engineer (SRE) role at UKG is designed for individuals who are passionate about enhancing service delivery through innovative software solutions. SREs are integral to the organization, focusing on automating processes, improving system performance, and ensuring a flawless customer experience. This position supports a hybrid working model, allowing for a balance between in-office collaboration and remote work.

Responsibilities

• Engage in and improve the lifecycle of services from conception to EOL, including system design consulting and capacity planning.
• Define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks.
• Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
• Improve system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
• Collaborate closely with engineering professionals within the organization to deliver reliable services.
• Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil).
• Actively participate in incident response, including on-call responsibilities.
• Partner with stakeholders to influence and help drive the best possible technical and business outcomes.

Requirements

• 1-3 years of experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java).
• Knowledge of cloud-based applications & containerization technologies.
• Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing.
• Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals.
• Engineering degree, or a related technical discipline, or equivalent work experience.

Nice-to-haves

• Working experience with industry standards like Terraform, Ansible.

Benefits

• Wellness programs
• Tuition reimbursement
• Customizable expense reimbursement program (U Choose) for various needs including student loan repayment, childcare, and pet insurance.