Site Reliability Engineer

About the position

Daxko's Site Reliability Engineer is a role for the motivated coder/hacker/engineer who wants to solve problems at the root cause, in an elegant and sustainable way. In this position, you will be an instrumental part of our TechOps team, which exists to build and support the foundational tools our product teams use to build products our customers love and trust. We care deeply about our delivery pipeline being simple, reliable, consistent, and fast. You'll be successful in this role if you have a deep love for automation, building scalable systems, embracing new technologies, and sharing with teammates.

Responsibilities

• Apply cloud (AWS, VMWare) computing skills to deploy upgrades and fixes
• Design, develop, and implement software integrations based on user feedback
• Troubleshoot production issues and coordinate with the development team to streamline code deployment
• Implement automation tools and frameworks (CI/CD pipelines)
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security
• Work with core components such as load balancers, firewalls, etc.
• Conduct systems tests for security, business continuity, performance, and availability
• Develop and maintain design and troubleshooting documentation
• Monitor system activity 24/7 as part of an on-call rotation
• Execute our disaster recovery plan; ensuring it is up-to-date and thoroughly tested

Requirements

• Bachelor’s degree in a technical discipline OR equivalent experience
• Two (2) to Three (3) years’ experience in a DevOps/SRE Role
• Expertise in software development methodologies
• Experience working knowledge DevOps tools like Git and GitLab
• Extensive experience with automation tools such as Terraform, Chef, or Ansible
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Strong analytical and problem-solving skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Strong command of software-automation production systems (Jenkins and Selenium)

Nice-to-haves

• Proficient in AWS and/or VMWare Technologies
• Understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
• Experience with Monitoring Technologies (Logicmonitor, Instana, NewRelic, Rapid7, CloudPassage, etc.)
• Experience working tickets and managing priorities within issue tracking systems (Jira, etc.)
• Experience in multiple scripting languages such as Perl/Python/Java/Bash
• Experience with Containers and Orchestration (Docker, K8s, Rancher, AKS, EKS)
• Working knowledge of Microsoft SQL, MySQL, and/or Postgres

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work