The Site Reliability Engineer (SRE) position is a critical role within our technology team, focusing on ensuring the reliability, performance, and scalability of our systems. The SRE will be responsible for creating and managing build pipelines using tools such as Bamboo and GitLab, as well as troubleshooting any build and deployment failures that may arise. This role requires a proactive approach to release management, where the engineer will work closely with development teams to solve complex performance and scaling issues, ensuring that we can meet traffic demands effectively, especially during peak times driven by organic growth and marketing events. In addition to managing CI/CD pipelines and production releases, the SRE will develop and maintain release architectures and monitoring frameworks that support the product team. This includes working within ServiceNow to create requests and changes, assisting developers through Jira tickets, and analyzing application logs to identify errors and performance bottlenecks. Documentation of processes and procedures is also a key responsibility, as is championing improvements and driving efficiencies through teamwork. The SRE will be expected to work with minimal direction, effectively identify priorities, and communicate barriers to ensure smooth operations. This role is part of a 24/7 production support team, requiring the engineer to be proactive and ready to influence change as needed. The ideal candidate will have a strong background in technology, particularly in CI/CD practices, Kubernetes, and scripting, and will be comfortable collaborating with multiple teams to resolve technical issues and implement solutions.