Red Hat - Raleigh, NC
posted 2 months ago
Red Hat is seeking a Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat's enterprise Kubernetes distribution. As an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation. You will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design. On the SRE team, your day-to-day responsibilities will involve working with live systems and coding automation. You will be expected to contribute code to increase the scalability and reliability of the service, as well as contribute software tests and participate in peer review to enhance the quality of our codebase. Additionally, you will help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration. Participation in a regular on-call schedule, including occasional paid weekends and holidays, is also part of the role. You will practice sustainable incident response and conduct blameless postmortems, resolve customer issues escalated from the Red Hat Global Support team, and work within a small agile team to develop and improve SRE software, support your peers, and plan for self-improvement. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.