Site Reliability / Gitops Engineer

Canonical Group - Miami, FL

Full-time - Mid Level

Remote - Miami, FL

Professional, Scientific, and Technical Services

About the position

The Site Reliability / Gitops Engineer role at Canonical offers an opportunity for a hands-on technologist passionate about Linux and open source products. This position is integral to the IS team, which supports and maintains Canonical's IT production services, impacting over 60 million Ubuntu users. The engineer will focus on driving operations automation, utilizing Infrastructure as Code (IaC), and collaborating with development teams to enhance Canonical's products and services.

Responsibilities

• Develop infrastructure as code practices within IS to increase automation and improve IaC processes.
• Automate software operations for reusability and consistency across private and public clouds.
• Develop new features and enhance the resilience and scalability of Canonical's cloud and container portfolio.
• Maintain operational responsibility for Canonical's core services, networks, and infrastructure.
• Set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design and implement monitoring and alerting for various systems and services.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
• Assist and work with globally distributed engineering, operations, and support peers.
• Focus on larger projects and automation of manual tasks during uninterrupted development time.
• Share experience and best practices with team members in design sessions and mentorship.
• Handle time-critical escalations.

Requirements

• Deep experience in defining operations in code using version control, peer review, and CI/CD.
• Strong modern engineering background including peer-review, unit testing, SCM, CI/CD, and Agile methodologies.
• Python software development experience with large projects.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, including Ceph and databases.
• Hands-on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or greater in computer science or a related engineering field.
• Clear and effective communication skills in English across various mediums.
• Motivated to troubleshoot from kernel to web and willing to seek help when needed.
• Flexibility and quick learning ability in fast-changing environments.
• Passion for open-source technologies, especially Ubuntu or Debian.

Nice-to-haves

• Experience with CI/CD pipelines and software development practices.
• Familiarity with container orchestration technologies.

Benefits

• Fully remote working environment.
• Personal learning and development budget of 2,000 USD per annum.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Parental Leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues at 'sprints'.
• Priority Pass for travel and travel upgrades for long haul company events.