Site Reliiability Engineering (SRE) Cloud Architect

$96,800 - $251,600/Yr

Oracle - Boston, MA

Full-time - Senior

Boston, MA

Publishing Industries

About the position

This engineering position focuses on designing, developing, troubleshooting, and debugging software programs for Oracle Communication's market-leading Session Border Controller (SBC) product. The role involves supporting the initiative to develop a modernized cloud-native SBC product that embraces DevOps automation and follows Agile development methodologies. The position requires extensive experience in operational, development, DevOps, or SRE roles, with a strong emphasis on cloud-native application design and CI/CD practices.

Responsibilities

• Develop and support SRE framework and automation
• Develop metric collection of failure events and analytics
• Analyze failure events, identify and dissect failures by infrastructure layers and by service stack and by application components and their inter-relationship
• Provide recommendation to improve product development
• Provide support for components going onto Cloud infrastructure
• Provide support on other Dev Test and System Test infrastructure
• Provide best practice on frameworks, automation, methodologies
• Be a team player and encourage cross learning and cross functional support

Requirements

• Minimum 10 years of hands-on operational, development, DevOps or SRE experience
• Experience in a technical leadership role with a history of embracing automated processes, cloud native application design principles and a CI/CD DevOps model
• Experience with production operations and best practices for deploying quality code in production and troubleshooting issues when they arise
• Experience with operational support of containerized, microservice-based application(s) in a production-level Kubernetes environment for a highly available product or service offering
• Experience deploying, configuring, managing and debugging cloud infrastructure and platform software such as OpenStack, Kubernetes, etc.
• Experience with commercial Kubernetes on-prem products (such as OpenShift, Tanzu, Rancher) or public cloud managed Kubernetes (such as OCI/OKE, AWS/EKS, GCP/GKE, Azure/AKS)
• Experience with cloud-native administration and monitoring technologies such as Docker, Helm, Prometheus, Grafana, EFK/ELK, Jaeger, or similar technologies
• Knowledge of Infrastructure as Code (IaaC), Configuration as Code (CaC), GitOps and tools such as Terraform, Argo CD, Flux, etc.
• Experience designing and implementing CI/CD pipelines, platforms and components such as Jenkins
• Experience and working knowledge in scripting languages like Python, Perl, and/or Shell Scripting
• Knowledge of orchestration tools like Ansible and Chef
• Knowledge of version control using Git
• Knowledge and understanding of REST Architecture and JSON is a plus
• Experience with application frameworks such as Spring, Helidon, Micronaut, etc. is a plus
• Experience developing or designing telecommunications software is a plus
• Experience working in Agile/Scrum development process is a plus
• Experience in Linux/Unix environment
• Strong trouble shooting capabilities targeting complicated problems in remote systems
• Strong communication skills required
• Strong writing skills required
• Ability to multi-task and handle changing priorities
• Excellent team skills, can-do attitude, focus on quality
• BS or MS in Computer Science, Computer Engineering, or equivalent

Nice-to-haves

• Experience with application frameworks such as Spring, Helidon, Micronaut, etc.
• Experience developing or designing telecommunications software
• Experience working in Agile/Scrum development process

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance