Site Specialist II

Life Technologies - Indianapolis, IN

Full-time

Indianapolis, IN

Miscellaneous Manufacturing

About the position

The position focuses primarily on scientific support services within Unity Lab Services, providing integrated lab service, support, and supply management. The role involves inventory management, customer service, and laboratory services, ensuring efficient operations and customer satisfaction.

Responsibilities

• Perform inventory management in point of use locations inside and outside of labs.
• Use a handheld scanner for inventory replenishment and front-facing inventory.
• Stock inventory using First In/First Out (FIFO) method.
• Handle dock to lab deliveries and material handling, including dry ice delivery.
• Manage lab coat inventory and perform shipping/receiving tasks.
• Utilize inventory/order management electronic systems for on-site program replenishments and disbursements.
• Conduct laboratory services such as order delivery, glassware processing, and biological waste processing.
• Reconcile chemical inventory receipts and prepare media as needed.
• Proactively communicate customer concerns to the supervisor and address them within established timeframes.
• Engage in process improvement activities and participate in safety programs.

Requirements

• High school diploma or equivalent required.
• 1 year of related experience within a laboratory setting or customer service is preferred.
• Fluency in reading, writing, and speaking English.
• Strong verbal and written communication skills with a focus on customer service.
• Ability to use handheld scanners and reconcile reports.
• Demonstrated computer proficiency with intermediate skills in Microsoft Office Suite.
• Strong organizational skills to multi-task and meet deadlines.

Nice-to-haves

• Experience in a laboratory environment.
• Knowledge of safety protocols and personal protective equipment (PPE) usage.

Benefits

• Competitive remuneration
• Healthcare benefits
• Range of employee benefits
• Career and development prospects
• Innovative company culture