Site Support Operations Analyst

Toyota Motors

Full-time - Mid Level

Transportation Equipment Manufacturing

About the position

The Corporate Shared Services Site Support Analyst at Toyota is responsible for developing relationships with management and various groups across multiple sites while managing services such as dining, uniform stores, and fitness centers. This role involves assessing issues, engaging with other groups to resolve problems, and monitoring budgets and quality targets to support service level KPIs. The analyst will drive projects to completion and provide coaching to strategic partners, all while supporting the Corporate Shared Services department's objectives.

Responsibilities

• Develop close relationships with management and groups at various sites.
• Assess issues and engage other groups to resolve problems.
• Manage multiple services and understand their associated risks and complexities.
• Support the Corporate Shared Services department's objectives to meet performance targets.
• Monitor budgets and quality targets for services across multiple locations.
• Create regional service strategies and develop plans for execution.
• Provide input to matrix managers on current issues and service level gaps.
• Drive projects through to completion and provide constructive coaching.

Requirements

• Bachelor's degree
• Experience in managing corporate shared services or hospitality services management
• Ability to engage, lead, manage, and develop working teams
• Experience with process and project management
• Demonstrated experience managing annual spending based on services/commodity
• Ability to travel up to 50%
• Strong written and verbal communication skills
• Acceptable motor vehicle record as per company standards

Nice-to-haves

• Toyota training to support Toyota Way guiding principles

Benefits

• Professional growth and development programs
• Tuition reimbursement
• Vehicle purchase & lease programs
• Comprehensive health care and wellness plans
• Flextime and virtual work options
• Toyota 401(k) Savings Plan with company match
• Paid holidays and paid time off
• Referral services for prenatal services, adoption, childcare, and schools
• Flexible spending accounts