Ski & Snowboard Instructor

$39,520 - $47,840/Yr

Unclassified - Thornton, CO

Full-time - Entry Level

Thornton, CO

About the position

The Ski & Snowboard Instructor at SNÖBAHN is responsible for teaching and coaching skiing and snowboarding techniques to both beginners and experts. This role focuses on enhancing the customer experience within the programs and services offered, ensuring smooth operations during lessons, clinics, parties, and events while maintaining a clean and safe environment.

Responsibilities

• Manage the customer experience within the offered programs and services.
• Teach, train, and coach ski and snowboard techniques in accordance with the SNÖBAHN platform.
• Operate revolving slope machinery safely and responsibly.
• Assist at the café/bar as necessary.
• Assist with customer check-in and reception as necessary.
• Assist with parties and corporate events as required.
• Maintain a clean facility and equipment.
• Ensure smooth operations of lessons, clinics, parties, events, and camps, focusing on customer service.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Requirements

• Excellent verbal communication skills, including the ability to communicate effectively with internal and external customers.
• High degree of organizational acumen.
• Assertiveness and confidence.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Strong people skills.
• Ability to work independently and carry out assignments to completion.
• Problem-solving skills.
• Creative thinking.
• General enthusiasm about the ski and snowboard industry.
• Experience in teaching, training, or coaching is desirable.

Benefits

• Health Insurance options for 30+ hour employees.