Skills Lifecycle Product \ Project Lead

$111,400 - $175,300/Yr

Merck & Co. - Rahway, NJ

Full-time - Mid Level

Onsite - Rahway, NJ

Chemical Manufacturing

About the position

The Skills Lifecycle Product/Project Lead at Merck Sharp & Dohme is responsible for overseeing the development and implementation of learning experiences within the Information Technology division. This role focuses on enhancing technical capabilities and leadership skills through effective project management, collaboration with subject matter experts, and continuous improvement of learning processes. The position aims to ensure customer satisfaction and successful product launches while fostering a culture of continuous learning across the organization.

Responsibilities

• Facilitate meetings and document outcomes, ensuring action items are recorded and followed up on promptly.
• Coordinate activities across multiple teams, maintaining comprehensive records and follow-ups.
• Manage learning requirements, including design, development, and delivery requests based on approved priorities.
• Engage with subject matter experts (SMEs) to collect requirements and improve learning experiences.
• Drive backlog of feature enhancements to improve learning experiences and ensure better customer adoption.
• Contribute to the development and enhancement of the learning process for a positive user experience.
• Oversee the progress of existing learning solutions and allocate resources for new requests.
• Skillfully manage team capacity to ensure balanced resource distribution among learning experiences.
• Maintain and update a schedule of learning initiatives and deliver frequent progress reports to leadership.
• Collect feedback on learner experience and perform data trend analysis for continual enhancement of learning strategies.
• Coordinate and monitor the implementation of improvements based on feedback from SMEs and stakeholders.
• Collaborate with Global Learning and Development to contribute to the development of learning programs across IT.
• Provide support and guidance to SMEs throughout the learning development process.
• Oversee numerous learning experiences and processes with diverse IT technical experts to guarantee successful product launches.
• Manage relationships with SMEs and stakeholders to ensure effective resource engagement.
• Administer account management, license allocation, and troubleshoot issues with the learning platform.
• Maintain positive relationships with vendors, monitor performance, and address issues.

Requirements

• BA/BS degree required.
• 3 years of experience in project management, product management, or process improvements.
• 2 years of experience in gathering and driving requirements from stakeholders and SMEs.
• Excellent influence skills to steer others towards common goals.
• Proficient in stakeholder relationship management.
• Ability to maintain high accuracy and attention to detail in various learning experiences.
• Proficient in driving meetings, setting agendas, and providing meeting notes/action items.
• Skilled in verbal and written communication in English.

Nice-to-haves

• Experience with Jira boards and Scrum methodology/ceremonies.
• Ability to conduct and facilitate project meetings and deliver presentations to large audiences.
• Innovative and creative thinking with a talent for transforming concepts into impactful communication materials.
• Experience in creating content for email communications, newsletters, and promotional templates.

Benefits

• Paid holidays
• Health insurance
• Retirement plan