Carnegie Mellon University - Pittsburgh, PA
posted 3 months ago
The Slate Administrator position at Carnegie Mellon University is a full-time, hybrid role that will commence in the summer of 2024. This position is situated within the Office of Enrollment Management (EM), which is dedicated to overseeing all aspects of the enrollment process and ensuring a welcoming environment for students from recruitment through to Commencement. The Enrollment Strategic Initiatives (EMSI) department is focused on enhancing the student experience by documenting and assessing operational needs to build tools and improve processes. As a Slate Administrator, you will be responsible for maintaining and enhancing the systems ecosystem and Customer Relationship Management (CRM) tools that are essential for supporting admission and enrollment processes. In this role, you will engage in a variety of tasks aimed at developing efficient solutions that facilitate business operations within the Office of Enrollment Management. Your responsibilities will include building, testing, implementing, and maintaining processes and CRM functionality that will be utilized by EM units in their daily operations, as well as by partners throughout the Carnegie Mellon organization. The Slate Administrator will focus on leveraging the CRM and other EM-owned systems to deliver projects that address defined problems and desired future states, ultimately contributing to a quality, student-centered experience. The initial focus of this position will be on the development and launch of a suite of CRM tools specifically designed for admission processes, with additional work in other student-focused areas to follow. The role requires flexibility, as fully remote work may be offered at the discretion of the Enrollment Strategic Initiatives department. The ideal candidate will embody the values of flexibility, excellence, and innovation, and will be committed to fostering an inclusive and collaborative environment that respects cultural sensitivity.