Small Business Banker - Cleveland, OH Area

Disability Solutions - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

About the position

This position at Bank of America is focused on providing comprehensive financial solutions to small businesses with annual revenues up to $5 million. The role involves actively managing and deepening relationships with high-value clients, supporting the growth of the small business customer base, and acquiring new client opportunities through various strategies such as prospecting and networking. The position emphasizes a client-centric approach and requires a significant amount of time spent in the field to deliver exceptional service and drive sales opportunities.

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk.
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews.
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time.
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals.
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture.

Requirements

• Proven success in consultative sales in financial services or in business-to-business sales.
• Ability to demonstrate examples of improving specific businesses' financial outcomes by interpreting financial statements and recommending specific levers.
• Passionate about outside sales and enjoys spending time prospecting.
• Wants to enhance existing relationships and exceed sales goals.
• Can analyze financial conditions of clients and industry trends.
• Can understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Nice-to-haves

• Community leadership
• Strong computer skills with an ability to multitask in a demanding environment
• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities to learn and grow within the company.