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GPAC - Lawrence, MA
posted 2 months ago
About the position
The Small Business Commercial Lines Account Manager is responsible for managing a diverse portfolio of commercial insurance accounts, primarily focusing on small to middle market businesses. This role emphasizes exceptional customer service and relationship management, ensuring that clients receive tailored insurance solutions to meet their needs. The position offers a hybrid work environment, allowing for flexibility after training, and is ideal for individuals passionate about supporting small businesses.
Responsibilities
- Manage a generalist book of business, including BOPs, cannabis accounts, bonds, construction, habitational, and artisan contractors.
- Handle accounts with premiums of $50k or less, focusing on small to middle market experiences.
- Provide top-notch service in a service-only role, with opportunities for negotiation if bringing in new business.
- Utilize the Epic management system, with training provided for those unfamiliar with it.
- Work in a hybrid environment, balancing remote work and office presence after training.
Requirements
- Experience in small to middle market commercial lines insurance.
- Service-oriented mindset dedicated to exceptional customer service.
- Ability to manage a diverse portfolio of accounts effectively.
- Flexibility and adaptability to learn new systems and work in a hybrid environment.
Nice-to-haves
- Experience with the Epic management system.
Benefits
- Hybrid work flexibility after training.
- Supportive work environment that values initiative and growth opportunities.
