JPMorgan Chase - Plano, TX
posted about 1 month ago
As a Product Manager in Small Business Digital Onboarding within the Commercial and Investment Bank, you will play a pivotal role in shaping the future of product innovation. Your primary responsibility will be to drive value for customers by guiding successful product launches and ensuring that the products resonate with clients. You will be an integral part of a dynamic team that is focused on innovating new product offerings and managing the end-to-end product life cycle. Your role will involve acting as the voice of the customer, developing profitable products that provide significant customer value, and ensuring that these products are scalable, resilient, and stable. In this position, you will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The SMB Digital Onboarding team is tasked with building a streamlined onboarding, KYC, and client outreach platform to reduce friction and time to market for payments products. As part of the Payments - Digital Onboarding team, you will have the opportunity to make immediate and long-lasting impacts on the onboarding journeys for Payments clients, supporting them throughout their lifecycle with JP Morgan Chase. Your role will require you to develop a product strategy and vision that delivers value to customers, manage discovery efforts and market research to uncover customer solutions, and maintain a product backlog that aligns with the overall strategic roadmap. You will lead the execution of complex digital products and initiatives that have enterprise-wide impact, define product requirements, and collaborate with various stakeholders to drive digital onboarding and KYC solutions for both internal and external clients.