Smallwares Manager

$39,520 - $41,142/Yr

Restaurant Depot - Concord, CA

Full-time - Mid Level

Concord, CA

101-250 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Smallwares Manager at Restaurant Depot is responsible for ensuring that all products in the warehouse are available for sale while adhering to freshness policies and HACCP guidelines. This role involves developing customer relationships to drive sales, minimizing losses, and providing excellent customer service in a fast-paced environment.

Responsibilities

• Ensure all available products in the warehouse are out for sale and maintained according to freshness policies.
• Demonstrate teamwork to ensure customer satisfaction and a safe working environment.
• Provide friendly and efficient customer service in all interactions.
• Effectively communicate with customers and respond to their questions and requests.
• Operate warehouse equipment according to company and OSHA guidelines.
• Follow product handling procedures in accordance with company and HACCP policy.
• Maintain product presentation, rotation, labeling, replenishment, and backstock organization.
• Monitor inventory levels through frequent cycle counts to ensure in-stock position.
• Maintain working knowledge of all warehouse equipment.
• Demonstrate operational execution and product knowledge.
• Ensure consistent execution of all department operating procedures according to Corporate Audit.
• Utilize selling skills to secure additional sales and increase product sales through suggestive selling techniques.
• Communicate code dating issues and monitor product quality to reduce shrink.
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
• Maintain high cleanliness standards in the warehouse.
• Assist senior managers with interviewing, hiring, and scheduling needs.
• Adhere to all local, state, and federal laws, and company guidelines regarding food safety and safety regulations.

Requirements

• Ability to develop and train team members and build relationships.
• Outstanding customer service skills.
• Effective management of warehouse operations.
• Clear and concise communication skills.
• Ability to operate necessary equipment for the job.
• Experience in a fast-paced warehouse environment.
• Warehouse, retail, and/or customer service experience is a plus.
• Basic functions on a handheld scanner, desktop computer, and calculator.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance