Smart Home Consultant

About the position

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio. Complete in-home consultation and assessment. Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices. Complete customer onboarding and education of key products and services. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.

Responsibilities

• Build relationships between new customers and the ADT brand and product portfolio
• Complete in-home consultation and assessment
• Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
• Complete customer onboarding and education of key products and services
• Provide solutions by visiting customers at their homes or businesses

Requirements

• High School diploma or the equivalent
• Valid driver's license

Benefits

• Comprehensive paid training program
• Full benefits on the 1st of the month after 31 days of employment
• Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
• Future = 401(k) with employer matching
• Life = Paid vacation time
• Company vehicle provided
• Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
• Tuition reimbursement
• Employee Referral bonuses – when you refer a friend or family members
• Access to healthcare benefits
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• Paid time off
• Accrual of up to 120 hours in the first year
• Increased accrual rate after the first year
• 6 paid holidays