Smashburger Restaurant Manager

About the position

The Smashburger & Bar Restaurant Manager will oversee all front of house and kitchen activities in a high-volume airport restaurant environment. This role focuses on managing team performance, ensuring food quality and safety, controlling costs, and fostering a collaborative work environment. The manager will also handle office management tasks, including scheduling and payroll, while providing leadership and development opportunities for the team.

Responsibilities

• Manage all front of house and kitchen activities.
• Supervise and evaluate team member performance, providing feedback and disciplinary action as needed.
• Ensure food quality and standards, maintaining recipe adherence and portion control.
• Optimize food and labor costs to maximize profitability.
• Recruit, train, and communicate with the team of Food Travel Experts.
• Develop, plan, and assign daily goals and tasks for team members.
• Implement and maintain guest service standards and Smashburger brand specifications.
• Maintain adherence to company policies and state health/sanitation standards.
• Monitor inventory levels and maintain merchandising standards.
• Handle office management tasks such as funds management, inventory, purchasing, scheduling, and payroll.
• Assist in monitoring sales performance through analysis of sales reports and comparison shopping.
• Address routine issues and escalate complex problems to higher management.

Requirements

• High School Diploma or equivalent; associate's degree or equivalent coursework preferred.
• 2+ years of experience in restaurant/food service in a management/supervisory capacity.
• Full Service and/or Quick Service restaurant experience preferred; culinary background is desirable.
• Relevant certifications including Food Handlers' Card.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and Point-of-Sale (POS) systems.
• Effective organizational skills to prioritize activities.
• Strong interpersonal skills to interact with diverse team members and resolve conflicts.

Nice-to-haves

• Culinary background is desirable.
• Experience in a high-volume food service environment.

Benefits

• Competitive salary of $65,000 - $68,000 per year.
• Opportunity for quarterly bonus and year-end super bonus.
• Health, Dental, Vision, and Life insurance plans.
• Paid Time Off (PTO).
• 401K with company match.
• Employee Assistance Program.