UScellular - Columbia, MO

posted 8 days ago

Part-time - Entry Level
Columbia, MO
Telecommunications

About the position

The SMB Account Manager is responsible for generating new business accounts and managing existing accounts within a defined territory. This role focuses on achieving sales quotas by effectively marketing business solutions to both potential and current customers. The position emphasizes building strong relationships with key decision-makers to enhance customer loyalty and retention, ultimately driving business growth.

Responsibilities

  • Achieve all assigned sales goals by acquiring new business and growing an assigned book of accounts
  • Utilize the approved sales process to aggressively prospect new business accounts within a defined territory
  • Build and deliver comprehensive business solution proposals that result in new business account growth
  • Leverage customer needs assessments to position innovative business solutions and overcome objections
  • Build strong relationships with existing business account owners through strategic account review activities
  • Engage internal and external support partners to position business solutions that add value to customers
  • Leverage the organization's CRM platform to keep customer records accurate and up to date
  • Build knowledge of the internet of things (IoT) to position insights as innovative customer solutions
  • Promote brand awareness and identify new business customer prospects within the community
  • Partner with the business sales support specialist to implement, manage, and grow existing business accounts

Requirements

  • Bachelor's degree or equivalent combination of education and work experience
  • 2 or more years' experience in outside direct sales
  • Metrics-driven sales 'hunter' with a professional demeanor and high sense of urgency
  • Excellent interpersonal, negotiation, and presentation skills
  • Experience in sales account management practices
  • Ability to prioritize and manage multiple work efforts simultaneously
  • Advanced business and financial acumen
  • Valid Driver's License and ability to travel 50-70%

Nice-to-haves

  • 3 to 5 years' experience in outside direct sales
  • Experience concentrated in wireless sales
  • Experience in wireless, software, IT or related telecommunications industry

Benefits

  • Healthcare benefits (medical, dental, and vision)
  • Retirement plans (401(k) plan with company match and a pension plan funded by the company)
  • Paid Parental Leave (6 weeks after 6 months of employment)
  • Basic Life Insurance (if eligibility requirements are met)
  • Education Assistance (after 3 months of employment)
  • Paid Vacation Days (15 days accrued per year for full-time/6 days for part-time)
  • Paid Sick/Care-Giver Days (6 days accrued per year)
  • Seven paid national holidays and one floating holiday
  • Short Term Disability (after 6 months of employment)
  • Term Disability (180 day waiting period) coverage for full-time associates
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