SMB Account Mgr-Quad Cities

$59,000 - $73,000/Yr

UScellular - Cedar Rapids, IA

Part-time - Mid Level

Cedar Rapids, IA

Telecommunications

About the position

The SMB Account Manager is responsible for generating new business accounts and managing existing accounts within a defined territory. This role focuses on achieving sales quotas by effectively marketing business solutions to both potential and current customers. The position emphasizes building strong relationships with key decision-makers to enhance customer loyalty and retention, ultimately driving business results as a trusted advisor.

Responsibilities

• Generate new business accounts in a defined territory.
• Achieve sales quotas by marketing business solutions to existing and potential customers.
• Team sell with business channel support roles to improve customer loyalty and retention.
• Build strong relationships with key account decision makers.
• Utilize the approved sales process to prospect new business accounts.
• Deliver comprehensive business solution proposals to drive account growth.
• Conduct customer needs assessments to position innovative business solutions.
• Engage internal and external support partners to add value to customer solutions.
• Maintain accurate customer records using the CRM platform.
• Build knowledge of the Internet of Things (IoT) to position as innovative solutions.
• Promote brand awareness and identify new business prospects within the community.
• Partner with business sales support specialists to manage and grow existing accounts.

Requirements

• Bachelor's degree or equivalent combination of education and work experience.
• 2 or more years' experience in outside direct sales.
• Metrics-driven sales "hunter" with a professional demeanor and high sense of urgency.
• Excellent interpersonal, negotiation, and presentation skills.
• Experience in sales account management practices.
• Ability to prioritize and manage multiple work efforts in a dynamic environment.
• Advanced business and financial acumen.
• Valid Driver's License and ability to travel 50-70%.

Nice-to-haves

• 3 to 5 years' experience in outside direct sales.
• Experience concentrated in wireless sales.
• Experience in wireless, software, IT, or related telecommunications industry.

Benefits

• Paid parental leave
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Life insurance