Smithfields Ckn n BBQ General Manager

$60,000 - $60,000/Yr

Unclassified - Fayetteville, NC

Full-time - Mid Level

Fayetteville, NC

11-50 employees

About the position

Smithfield's Chicken 'n BBQ is seeking a service-oriented General Manager for their high-volume restaurant in Fayetteville, NC. This role is pivotal in creating memorable dining experiences, improving service quality, and developing the restaurant team. The General Manager will oversee all aspects of restaurant operations, ensuring compliance with company policies and maintaining high standards of food safety and customer satisfaction.

Responsibilities

• Ensuring incoming and existing staff complies with company policy.
• Hiring, training, and following up with staff to develop consistent restaurant procedures.
• Ensure recipes and culinary techniques are mastered.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Organizing schedules.
• Keeping track of employees' hours and recording payroll data.
• Manage food, labor, and operating costs to optimize P&L results.
• Responsible for all aspects of the restaurant operations and facilities.

Requirements

• At least a high school diploma or GED.
• 2 years of restaurant general management experience required.
• Success with customer service.
• Training in food safety.
• Experience with long shifts standing on your feet.
• Financial literacy.
• Ability to keep inventory organized.
• Excellent leadership skills and attitude.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid vacation
• Vision insurance
• Monthly performance based bonus plan