SNOW CMDB and Integration Architect

$108,310 - $173,290/Yr

GovCIO - Concord, NH

Full-time

Remote - Concord, NH

About the position

GovCIO is seeking a ServiceNow CMDB and Integration Architect to lead architecture strategy and implementation initiatives related to Integration, CMDB, and ITOM. This fully remote position will focus on developing and maintaining ServiceNow solutions to support EPA business requirements, enhancing CMDB and configuration process maturity, and collaborating with the ServiceNow Platform Architect to optimize the ServiceNow platform's value.

Responsibilities

• Provide subject matter expertise and lead architecture strategy and implementation initiatives on Integration, CMDB, and ITOM.
• Develop and maintain ServiceNow CMDB, ITOM and Integration solution architecture and deployment documentation in support of EPA business requirements.
• Create and manage the ServiceNow CMDB, Integration and ITOM strategic roadmap as part of the overall Technology Roadmap for EPA to improve CMDB and configuration process maturity.
• Participate in the delivery of Integration, CMDB, and ITOM projects/services during planning, development, and roll out phases.
• Assist with any technology or expertise gap during implementation for Integration, CMDB, and ITOM.
• Maintain and manage CMDB health and usage.
• Maintain an awareness and understanding of ServiceNow technological advances; provide continuous research and assessment of new resources and technology available for the ServiceNow platform in CMDB, ITOM, ITAM, Integration modules.
• Assist the ServiceNow Platform Architect to design, develop and implement ITIL processes utilizing current/proposed ServiceNow modules within the ServiceNow platform.
• Collaborate with the ServiceNow Platform Architect to research and evaluate alternative solutions and identify opportunities to maximize ServiceNow platform value, recommending the most efficient and cost-effective solutions.
• Collaborate with the ServiceNow Platform Architect to evaluate new ServiceNow features and produce comprehensive analysis and recommendations.

Requirements

• Bachelor's degree with 12+ years of experience or commensurate experience.
• 8+ years of ServiceNow CMDB/ITOM integration, configuration and implementation experience.
• Attention to detail and highly organized.
• Excellent oral and written communication skills, with an ability to express complex technical concepts to customers in a clear and concise manner.
• Resourceful and creative in solving problems and overcoming obstacles.
• Must be a well-motivated team player.
• Clearance Required: Able to acquire and maintain a Public Trust.

Nice-to-haves

• 5+ years of experience working in an Enterprise Data Warehouse environment.