SOAR Benefits Specialist 1st

Human Services Campus - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The SOAR Benefits Specialist at Keys to Change plays a crucial role in improving access to SSI/SSDI benefits for homeless individuals, particularly those affected by substance abuse and mental health conditions. This position involves providing intensive assistance throughout the application process, collaborating with various agencies, and ensuring that clients receive the support they need to navigate the complexities of benefit applications.

Responsibilities

• Identify clients that are eligible for the SOAR program.
• Provide intensive assistance through the application process.
• Collaborate with partner agencies including the Social Security Administration.
• Track and enter data related to SSI/SSDI applications.
• Write medical summary reports to support SSI/SSDI applications.
• Communicate with clients, SSA, Medical Records Departments, and other agencies to complete the SSI/SSDI application process.
• Participate in weekly/monthly SOAR Coordination Meetings.
• Liaise with SOAR technical assistance (TA) specialist.
• Assist Housing Program Manager with SOAR presentations and trainings.

Requirements

• Bachelor's degree in human services field, Public Administration, or related discipline, or equivalent experience.
• Familiarity with the Social Security Administration and processes for applying for state and local benefits and entitlement programs.
• Experience working with DDS, SSA, Medical Records Departments, and other agencies to complete the SSI/SSDI application process.
• Experience working in areas of crisis with vulnerable populations.
• Superior written and verbal communication skills (Spanish a plus).
• Ability to handle sensitive material, maintaining confidentiality and displaying sound judgment.
• Valid Driver's License/Clean 3-year MVR.

Nice-to-haves

• Multi-lingual (Spanish is a plus).
• Personal experience with homelessness.
• Non-Profit background.