SOAR Benefits Specialist

$42,000 - $42,000/Yr

A.I.M Center - Chattanooga, TN

Full-time - Entry Level

Chattanooga, TN

About the position

The SOAR Benefits Specialist at AIM Center plays a crucial role in assisting individuals experiencing homelessness, mental illness, and co-occurring disorders in obtaining Social Security disability benefits. This position focuses on streamlining the application process, providing support, and ensuring access to vital resources for clients throughout their journey. The specialist will engage with clients, conduct assessments, assist with applications, and advocate for their needs within the community.

Responsibilities

• Conduct comprehensive assessments to determine eligibility for SSI/SSDI benefits.
• Establish trust and maintain effective communication with clients to support their application process.
• Provide outreach services to identify and engage individuals in need of assistance.
• Create a 'My Social Security Account' for applicants.
• Guide clients through the SSI/SSDI application process, including completing applications and gathering medical records.
• Ensure applications are thorough, accurate, and submitted in a timely manner.
• Collaborate with medical providers to obtain necessary documentation to support claims.
• Write SOAR Medical Summary Reports for applicants.
• Track the status of applications and assist with appeals if denied.
• Accompany individuals to appointments at the Social Security Administration.
• Document and maintain up-to-date information in electronic health records and client files.
• Monitor the status of applications and follow up with the Social Security Administration as needed.
• Provide continuous support to clients throughout the application process, including attending hearings and appointments if necessary.
• Assist clients in arranging transportation to necessary appointments.
• Work closely with community organizations and social services agencies to coordinate services for clients.
• Advocate on behalf of clients to ensure they receive necessary support and resources.
• Participate in community outreach and education efforts to raise awareness about the SOAR program.
• Participate in SOAR training sessions and remain current on best practices and changes in SSI/SSDI policies.

Requirements

• High School Diploma with a minimum of two years of experience in social services, case management, or a related field.
• Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Preferred).
• Experience with the SSI/SSDI application process is highly desirable.
• SOAR certification required or the ability to obtain it.
• Strong understanding of SSI/SSDI eligibility requirements and application process.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and case management software.
• Knowledge of Hamilton County resources.

Nice-to-haves

• Bilingual in English and Spanish or other languages (Preferred).
• Experience working with individuals experiencing homelessness or mental health issues.

Benefits

• Medical and Prescription Drug Coverage
• Dental Insurance
• Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance
• Accidental Death & Dismemberment Coverage
• Long-Term and Short-Term Disability Coverage
• 401(k) Retirement Savings Plan with employer match up to 3% of annual salary
• Generous Paid Time Off
• 12 Paid Holidays