SOC IT Intern

$36,379 - $36,379/Yr

Kwik Trip - La Crosse, WI

Part-time - Intern

La Crosse, WI

Food and Beverage Retailers

About the position

The SOC IT Intern position at Kwik Trip Inc. offers a hands-on opportunity to support the Application Development Team within the Information Technology Department. The intern will engage in various projects, focusing on security automation workflows, API integration, and cross-team collaboration, while gaining valuable experience and training in a fast-paced environment.

Responsibilities

• Design and implement security automation workflows in Tines.
• Collaborate with the Information Systems Operations Team and the Automations Team to gather business needs and translate them into actionable automations on the Tines platform.
• Build out case management workflows that automate the intake of alerts, events, and actions from multiple alerting platforms based on specific business rules and requirements.
• Ensure seamless integration with various alerting systems, automating key processes like alert triage and case resolution actions.
• Use APIs to connect external systems with Tines to enhance the automation process, enriching alert data and making automation more effective.
• Work closely with the Operations and Automations Teams to ensure that workflows are aligned with business needs and best practices.
• Participate in on-the-job training for the Tines platform and other relevant tools, and actively contribute to refining existing automations.
• Follow the team's custom documentation format to clearly document each automation, including its purpose, steps, and outcomes.
• Implement automated backup processes using Tines to ensure that documentation and workflow configurations are securely stored and backed up on a regular schedule.

Requirements

• Student obtaining an undergraduate degree in Computer Science or Software Development.
• Preferred knowledge of one or more of the following programming languages: Python, PowerShell, C#.
• Knowledge of web concepts and terminology.
• Ability to use Microsoft Office products.
• Excellent oral and written communication skills.
• Strong attention to detail and self-motivated.
• Familiarity with APIs and how to use them to enhance automation workflows.
• Ability to resolve high priority issues.
• Ability to learn, understand, and apply new technologies.
• Ability to maintain confidential information.

Nice-to-haves

• Knowledge of Python and C# is a plus but can be developed on the job.

Benefits

• Paid internship with flexibility for school scheduling.
• Opportunity to pursue the Blue Team Level 1 Certification with dedicated study time during working hours.