Social Insurance Specialist (Claims Specialist) (ICTAP/CTAP) NTE 1 Year

$73,230 - $95,197/Yr

United States Government - Birmingham, AL

Part-time,Full-time - Mid Level

Onsite - Birmingham, AL

Executive, Legislative, and Other General Government Support

About the position

The Social Insurance Specialist (Claims Specialist) position is located in the Birmingham, AL Field Office and is responsible for conducting interviews with the public to assess eligibility for various benefits, including retirement, disability, and health insurance. The role involves resolving discrepancies, making final decisions on claims, and authorizing entitlement actions under programs administered by the Social Security Administration (SSA). This is a full-time, permanent position with a salary range of $73,230 to $95,197 per year, and it offers telework eligibility as determined by agency policy.

Responsibilities

• Conduct interviews with the public to obtain, clarify, and verify information about eligibility for benefits.
• Resolve discrepancies and clarify issues related to claims.
• Make final decisions for initial and post-entitlement benefits and payments.
• Adjudicate and authorize entitlement or disallowance actions for various benefit programs.

Requirements

• 52 weeks of specialized experience at the GS-9 level or equivalent, related to claims processing or benefits administration.
• Ability to participate in a panel interview to demonstrate public interaction skills.
• Proof of ICTAP eligibility or Military Spouse eligibility required.

Nice-to-haves

• Experience in developing, examining, investigating, or authorizing claims under benefit programs.
• Strong communication skills, both oral and written.

Benefits

• Comprehensive benefits package as a federal employee.
• Eligibility for benefits depends on the type of position held.