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United States Government - Xenia, OH

posted 3 months ago

Part-time,Full-time - Entry Level
Onsite - Xenia, OH
Executive, Legislative, and Other General Government Support

About the position

The Social Insurance Specialist (Claims Specialist) position at the Xenia Social Security Field Office involves providing direct service to the public regarding Social Security benefits. The role includes gathering information to establish eligibility for benefits, making critical decisions on benefit amounts, and utilizing advanced technology to manage claims. This is a temporary, part-time position with flexible scheduling options.

Responsibilities

  • Conduct interviews with beneficiaries to gather and verify information regarding eligibility for Social Security benefits.
  • Make critical decisions on the amount of benefits paid to individuals based on gathered evidence.
  • Resolve discrepancies and clarify issues related to initial and post-entitlement benefits.
  • Adjudicate and authorize entitlement or disallowance actions for various Social Security programs.
  • Utilize advanced computer technology to access and update claims information.

Requirements

  • U.S. Citizenship required.
  • Proof of ICTAP or Military Spouse eligibility required.
  • 52 weeks of specialized experience equivalent to the GS-9 level, related to claims processing or Social Security benefits.
  • Ph.D. or equivalent doctoral degree, or three years of progressively higher-level graduate education leading to a Ph.D. or equivalent degree, or LL.M.

Nice-to-haves

  • Experience in customer service or public interaction.
  • Familiarity with Social Security Administration policies and procedures.

Benefits

  • Access to a comprehensive benefits package as a federal employee.
  • Eligibility for benefits depends on the type of position held (part-time in this case).
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