Social Media and Community lead

C4 Technical Services - Mountain View, CA

Full-time

Remote - Mountain View, CA

Professional, Scientific, and Technical Services

About the position

The Social Media and Community Lead will play a crucial role in the marketing branch of our company, focusing on social media and online community programs. This position is designed for an experienced and organized individual who thrives in a fast-paced marketing environment. As a key member of the Marketing Team, the Social Media and Community Lead will collaborate cross-functionally to implement content strategies on a global scale. The ideal candidate will be comfortable working remotely and possess a strong background in managing social media accounts and crafting engaging content. This role requires the ability to handle a demanding workload while maintaining a calm and positive demeanor under time constraints. The candidate must be a digitally savvy writer, capable of producing compelling social media content that resonates with diverse audiences. In this position, the Social Media and Community Lead will be responsible for managing various social media channels, including LinkedIn, X, and Meta properties. The role involves planning and developing social media campaigns that align with defined business objectives, analyzing audience expectations based on past social media activity, and conveying sophisticated ideas through concise and impactful writing. Familiarity with enterprise social media tools is essential, as the candidate will need to draw insights from available social media measurement tools. Additionally, the candidate should have experience using innovative approaches to reach new audiences through digital channels, ensuring that our social media presence is both engaging and effective.

Responsibilities

• Manage social media channels including LinkedIn, X, and Meta properties.
• Plan and develop social media campaigns aligned to defined business objectives.
• Analyze audience expectations according to past social media activity.
• Convey sophisticated ideas through compelling, pithy writing.
• Utilize enterprise social media tools to draw insights from available social media measurement.
• Employ innovative approaches to reach new audiences in digital channels.

Requirements

• 5-7 years of experience working in a global marketing role managing social media programs.
• Knowledge of best practices for social media platforms such as LinkedIn, X, and Meta properties.
• Excellent verbal and written communication skills.
• Detail-oriented with operational management skills, including content scheduling, reporting tools, and applications supporting social media and community programs.
• Ability to work well in a changing environment and take appropriate, timely action.
• Must be adaptable and work successfully in a team environment, building and maintaining effective working relationships with a diverse group of contributors internally and externally.