Aquent - Seattle, WA
posted 2 months ago
Our client is committed to making healthcare accessible for all. They are seeking a customer-focused, results-oriented Social Media Community Manager to grow their fan base, enhance brand affinity, and manage relationships with their fans through intelligent community management, creative marketing, data-driven targeting, and strategic content planning. The Social Media Community Manager will define and execute the customer experience on social media platforms like Facebook, LinkedIn, Instagram, and TikTok. This role involves fostering a dialogue between customers and the Health brands, as well as managing the overall health and engagement of the various communities. The manager will compile and analyze campaign metrics such as traffic from social media properties and report on social media campaign performance to management teams. Additionally, they will drive the social listening and feedback loop to bring customer insights from social media back to the product and marketing teams.