Fitch Ratings - New York, NY
posted about 1 month ago
Fitch Group Marketing is seeking a highly motivated Social Media Community Manager to join our team in New York, with consideration for other hub cities. This role is pivotal in managing social media and community initiatives primarily for Fitch Ratings, while also supporting the broader Fitch Group businesses. The Social Media Community Manager will collaborate closely with Fitch Ratings' global marketing team, the Corporate Communications team, and various stakeholders across the Fitch Group to develop and execute innovative social media strategies that align with our objectives. This position will also involve creating a community calendar that integrates with our Ambassador and Employee Advocacy initiatives. In this role, you will be responsible for managing and growing the Fitch Ratings and Fitch Group brands across global social media platforms, including LinkedIn, Twitter, Facebook, and Instagram. You will work alongside the Social lead to develop, execute, and optimize social media strategies aimed at increasing engagement and follower growth across channels. Additionally, you will support social media strategies and campaigns across Fitch Group businesses, ensuring alignment with our overall marketing goals. Your responsibilities will include designing and delivering organic social media campaigns that support Fitch Ratings' objectives, utilizing best practices and leveraging your experience in paid social media. You will also be tasked with monitoring and analyzing social media campaign performance metrics, providing insights and recommendations to stakeholders to refine strategies and improve engagement. Furthermore, you will lead and manage the Fitch Ratings Social Media ambassador program, build our employee advocacy program, and produce high-quality social media content in collaboration with internal stakeholders. As a Social Media Community Manager, you will ensure that all content is accurate, relevant, and compliant with industry standards and internal policies. Staying abreast of industry trends and competitor activities will be crucial in identifying opportunities for growth and engagement. You will collaborate with design and content teams to create innovative social media content that drives authentic engagement while maintaining brand consistency.