Fitch Ratings - Chicago, IL
posted 3 months ago
Fitch Group Marketing is seeking a highly motivated Social Media Community Manager to join our team in Chicago, IL, or potentially from other US cities. This role is pivotal in managing social media and community initiatives primarily for Fitch Ratings, while also supporting other Fitch Group businesses. The Social Media Community Manager will collaborate closely with Fitch Ratings' global marketing team, the Corporate Communications team, and various stakeholders across the Fitch Group to develop and execute innovative social media strategies that align with our business objectives. The position involves creating a community calendar that integrates Ambassador and Employee Advocacy initiatives, ensuring that our social media presence is engaging and impactful. In this role, you will be responsible for managing and growing the Fitch Ratings and Fitch Group brands across global social media platforms, including LinkedIn, Twitter, Facebook, and Instagram. You will work alongside the Social lead to develop, execute, and optimize social media strategies aimed at increasing engagement and follower growth across channels. This includes collaborating with global marketing teams and external partners for potential social media marketing collaborations, as well as supporting social media strategies and campaigns across various Fitch Group businesses. Your responsibilities will also include designing and delivering organic social media campaigns that support Fitch Ratings' objectives, utilizing best practices and leveraging paid experience where applicable. You will be tasked with monitoring and analyzing social media campaign performance metrics, providing insights and recommendations to stakeholders to refine strategies and improve engagement. Additionally, you will lead and manage the Fitch Ratings Social Media ambassador program, build our employee advocacy program, and produce high-quality social media content that resonates with our audience. Staying updated on industry trends and competitor activities will be crucial in identifying new opportunities for engagement and growth.