Social Media Content Creator

Delivered - Strongsville, OH

Full-time - Entry Level

Strongsville, OH

Professional, Scientific, and Technical Services

About the position

At Delivered, we're transforming the way high-volume e-retail brands connect their customers with products—faster, more cost-efficient, and with unparalleled reliability. We unlock untapped capacity nationwide by seamlessly integrating available space for parcel delivery, allowing us to outpace traditional carriers in both speed and cost savings. But it's more than just faster shipping. Our advanced visibility platform provides customers with real-time, customized delivery options that drastically reduce the headaches of online shopping—loss, damage, and theft. From the moment a parcel leaves the shipper's dock, Delivered's technology kicks in. Our network of sort centers, middle-mile, and last-mile partners ensures each package travels the most efficient route, providing an exceptional experience for both the shipper and the recipient. We're on the brink of an exciting growth phase. With a leadership team that has a proven track record and nearly 1 million packages ready to move, we are preparing to scale nationwide. Over the next two years, we'll be rapidly expanding our footprint across the U.S., creating tremendous opportunities for growth, impact, and innovation. Are you ready to be part of this transformation? Join us as we build a smarter, reliable future for parcel delivery. We are seeking an entrepreneurial spirited Social Media Content Creator to join our team. The ideal candidate will be responsible for shooting, editing, and producing engaging content for our social media platforms encompassing our brand. This full-time position offers an exciting opportunity to contribute to our brand's storytelling and online engagement strategies. This person will think outside-the-box to craft stories with a unique presentation.

Responsibilities

• Creates Delivered's social media platforms to build and reinforce brand recognition
• Expert understanding of Facebook, Instagram, Twitter, TikTok and other social media platforms
• Stay up to date with social media trends, tools, and best practices to ensure content remains fresh and relevant
• Utilizes AI and finds new ways to use social media and our website to engage with potential and current customers
• Pitches trending stories to the leadership team
• Engage with our online community by responding to comments and messages in a timely and professional manner
• Gathers information about events through research, interviews, experience or attendance at trade shows or other functions
• Shoots and edits content for digital platforms
• Monitor and analyze content performance metrics to optimize future content strategies
• Builds and calendars digital campaigns to promote trade shows and specials
• Assists in other editing, marketing, and content-related tasks as needed
• Travel to trade shows as needed, travel is less than 10%

Requirements

• Bachelor's degree in marketing, communications, media or a related field is preferred
• A High School diploma is required
• At least 2 years of proven work experience creating and managing social media is required
• Experience working for a start-up is a plus
• Strong understanding of social media platforms and their respective content requirements
• Excellent communication and storytelling skills
• Strong grammatical skills with a demonstrated ability to edit and self-edit

Nice-to-haves

• Experience working for a start-up is a plus