Social Media Content Moderator- Las Vegas

$31,200 - $31,200/Yr

TELUS - Las Vegas, NV

Full-time - Entry Level

Remote - Las Vegas, NV

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Social Media Content Moderator position is responsible for ensuring legal compliance and safety of content uploaded to a popular social media network for short-form videos. This role serves as a critical first line of defense in protecting users from exposure to inappropriate and potentially unsafe online content.

Responsibilities

• Review videos, posts, comments, reviews, photos, and live streaming content according to the social network's policies, workflows, and targets.
• Uphold a high standard of accuracy and quality while fulfilling job responsibilities.
• Participate in frequent refresher training to always conduct correct moderating policies.
• Add accurate metadata/tags to content items and identify and escalate potential risks to relevant teams.
• Make suggestions for improving efficiency.
• Draw up daily activity report.

Requirements

• Basic computer knowledge
• Strong independent work ethic with the ability to self-manage
• Fast learner and adaptable to constantly changing procedures
• Demonstrated stable job tenure
• Social media savvy
• Strong emotional intelligence and resilience
• Sound coping, emotion regulation, and stress-management skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs
• Accurate and critical work attitude
• Proclivity towards complying with procedures, policies and objectives set in place
• Strong prioritization skills
• Ability to think critically and make quick decisions
• Enthusiastic and proactive team player
• Collaborative and has a growth mindset
• Strong spelling, grammar, and reading skills
• Experience in content or community moderation is a plus
• Professionalism and ability to work with diverse personalities
• Flexibility to work a 40 hr work week during any day/any shift as needed.

Nice-to-haves

• Experience in content or community moderation is a plus

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance