Delta Defense - West Bend, WI
posted about 1 month ago
The Social Media Engagement Manager at Delta Defense is responsible for leading the Social Moderation team, managing user-generated content across all social media platforms, and enhancing brand visibility and reputation. This role involves fostering customer loyalty, overseeing a team of moderators, and ensuring effective communication and engagement strategies. The manager will also analyze online reputation and collaborate with various departments to address customer concerns and improve community dynamics.