Delta Defense - West Bend, WI
posted about 1 month ago
The Social Media Engagement Manager at Delta Defense, LLC is responsible for leading the Social Moderation team, managing user-generated content across all social media platforms, and enhancing the USCCA brand's online presence. This role involves fostering customer loyalty, overseeing the moderation of comments and messages, and ensuring adherence to community guidelines. The manager will also analyze online reputation, provide coaching and development for the team, and collaborate with various departments to address customer concerns effectively.