Peloton - Plano, TX
posted about 1 month ago
The Social Media Manager for Member Support Operations at Peloton is responsible for enhancing the brand's reputation through effective social media management and member engagement. This role involves monitoring social media channels, analyzing data to identify trends, and developing strategies to improve member satisfaction post-purchase. The manager will lead a team in crisis management, collaborate with various departments, and create innovative social strategies to address member concerns and drive performance across support teams.