Social Media Manager, QSR (Contract-to-Hire)

Bounteous

Full-time - Mid Level

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Social Media Manager at Bounteous x Accolite is a Contract-to-Hire role focused on developing and executing innovative social media strategies to enhance customer connections for clients, particularly in the quick service restaurant (QSR) and convenience store (C-store) industries. This position requires exceptional communication skills to foster strong client relationships and translate insights into impactful campaigns. The role involves collaboration with internal teams and clients, maintaining a clear brand vision, and actively contributing to social media reporting and performance analysis.

Responsibilities

• Serve as a Social Media subject matter expert and client account lead
• Build and sustain productive relationships with internal teams and clients through effective communication, reporting, and presentations
• Maintain a clear brand vision by designing, executing, and approving social media campaigns and strategies
• Lead and prioritize key initiatives and campaigns
• Actively contribute to all levels of social media reporting, including monthly reports, quarterly business reviews, and campaign performance analysis
• Educate clients and internal teams on social media marketing best practices
• Develop, maintain, and manage a social media editorial calendar, including copywriting and occasional content creation
• Collaborate with designers, creative directors, and content strategists to produce engaging post concepts
• Establish, implement, and track KPIs to assess performance, identify emerging trends, and provide actionable insights
• Build and maintain direct client relationships through status calls, advisory meetings, and daily communication
• Demonstrate an advanced understanding of key social media tools and best practices
• Deliver strategic insights and recommendations for leveraging emerging trends, platforms, and tactics to support our client's social media goals

Requirements

• 7+ years of experience in a digital marketing environment, with a focus on social media
• Experience in the quick service restaurant (QSR) and/or convenience store (C-store) industries strongly preferred
• Digital-first agency experience strongly preferred
• Proven ability to design and tailor social monitoring strategies based on client needs
• Demonstrated confidence to successfully lead brand strategy across earned and owned social media channels
• A deep curiosity and passion for staying ahead of social platform trends
• Extensive hands-on experience with social and mobile marketing channels
• Experience managing social media crises
• Expertise in paid and organic social media campaigns
• Self-motivated, responsive, professional, and dedicated to customer success
• An innovative, proactive, and solution-oriented mindset
• Exceptional organizational, presentation, and verbal/written communication skills
• Ability to excel in a team-oriented environment that values accountability, continuous learning, and agility
• Global marketing experience a plus

Nice-to-haves

• Experience in the quick service restaurant (QSR) and/or convenience store (C-store) industries
• Digital-first agency experience
• Global marketing experience

Benefits

• Opportunity to participate in Team Member Networks (employee resource groups)
• Sponsorship for eligible candidates for employment visas