ManpowerGroup - Bellevue, WA
posted 2 months ago
Social Media Manager Our client in Bellevue, WA is looking for hardworking, motivated talent to join their team. As a Social Media Manager, you will be responsible for maintaining a pulse on all conversations on social media, both on and off our owned channels, to deliver best-in-class community engagement in real-time. You will share and create internet-breaking ideas that leverage analytics, cultural relevance, and are buzzworthy. Your role will involve maintaining a daily pulse on social media and cultural trends to ensure brand responses are fresh, relevant, and engaging while adhering to best practices across channels and the social brand voice. In this position, you will moderate our owned social channels to ensure we maintain a safe and welcoming environment for all. Content creation will be focused on platforms such as Instagram, TikTok, YouTube Shorts, X, and Threads. You will be expected to provide excellent written and verbal communication skills with a strong attention to detail. As the voice of the client, you will be a creative thinker when it comes to social media copywriting, ensuring we are following best practices. You will work daily in our social media tools including Airtable and Sprinklr for filters, tagging, and improvements to ensure our content calendar is efficient and we are executing target timelines. Additionally, you will contribute to weekly and monthly reports to highlight engagement wins, community insights and learnings, engagement metrics, and potential opportunities. Leading process innovation and efficiencies that deliver a high impact to your team, the brand at-large, and in service to our customers will also be part of your responsibilities. Crisis management will be crucial, as you will need to escalate issues and opportunities to leadership and customer care that may be emerging in social media and have a high impact on the client or our customers. The ideal candidate will have 2-3 years of experience working in a fast-paced, high-volume corporate, agency, or media environment with responsibility for social media and community management. You should possess a dedicated, hard-working, roll-up-your-sleeves positive attitude, and be a creative thinker who is comfortable pitching and producing big ideas that are fourth wall breaking. Confidence under pressure, strong attention to detail, and a relentless focus on quality are essential. You will need to be the calm amidst the chaos, with expertise in brand social accounts such as Twitter, TikTok, Instagram, YouTube, X, and Threads, along with a working knowledge of Facebook, Snap, and LinkedIn. A passion for creating/editing social media content, including proficient skills in Adobe tools, is also required. You should be a motivated self-starter who can work independently but also as part of a team, and be social media and internet culture obsessed, keeping a strong pulse on emerging social platforms.