This job is closed
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About the position
The Social Worker role at CVS Health focuses on enhancing patient care for Dual Eligible Special Needs Plan (DSNP) members, who face complex health and social challenges. This position involves collaborating with care managers to develop and implement care plans, conducting assessments, and advocating for members to ensure they receive necessary care. The role requires significant travel within the Buffalo, NY area and emphasizes compassionate communication and coordination with various stakeholders to improve health outcomes.
Responsibilities
- Participate in the care planning process in collaboration with the Care Manager.
- Conduct assessments, set goals, and establish interventions related to members' health care needs.
- Monitor and evaluate the success of care plans and report outcomes.
- Develop strategies to coordinate post-acute and long-term care services to prevent exacerbations.
- Perform initial and periodic assessments of members enrolled in care programs.
- Apply social work concepts to address social determinants of health in care plans.
- Conduct regular discussions with providers and care management staff regarding member progress.
- Advocate for members to ensure they receive necessary care under their benefit plans.
- Build relationships with hospital social workers and community resources for effective care management.
- Identify and report potential quality improvement issues.
- Direct social work interventions including psychosocial assessments and documentation.
Requirements
- Minimum of 2+ years' experience in medical social work or case management.
- Active and unrestricted LCSW or LMSW in NY.
- Ability to travel 50-75% within the Buffalo area.
- Master's degree in Social Work.
Benefits
- Full range of medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Employee Stock Purchase Plan.
- Fully-paid term life insurance plan.
- Short-term and long-term disability benefits.
- Well-being programs and education assistance.
- Free development courses.
- CVS store discount and discount programs with partners.
- Paid Time Off (PTO) and paid holidays.
