Social Worker (Program Coordinator)

$103,495 - $134,539/Yr

United States Department of Veterans Affairs - Minneapolis, MN

Part-time,Full-time - Mid Level

Onsite - Minneapolis, MN

Administration of Human Resource Programs

About the position

The Program Coordinator for the Department of Veterans Affairs is a pivotal role responsible for managing and overseeing the triage of referrals from various medical clinics, including inpatient psychiatric wards, physical medicine and rehabilitation programs, primary care clinics, psychiatric urgent care, post-traumatic stress recovery clinics, addictive disorders services, and general mental health outpatient clinics. The incumbent will have comprehensive oversight of administrative and programmatic resources, directing the activities of a multidisciplinary clinical team to ensure that veterans receive the highest quality of care. This position requires a strong focus on program management, including the development and implementation of policies and procedures, determining program needs, and overseeing the quality and quantity of services provided. The incumbent will also set priorities and establish both short and long-range program goals and initiatives, ensuring alignment with the overall mission of the Veterans Health Administration. In addition to program management, the Program Coordinator will conduct screening assessments to determine the appropriateness of referrals to the PPH program, consulting with referral sources within both Mental Health and Primary Care, as well as Rehabilitation and Extended Care Service Lines. The role involves delivering specialized services to veterans and their families, addressing both immediate and long-term effects of acute psychiatric crises and chronic mental illnesses. The incumbent will be responsible for triaging and assigning referrals for services systematically, making treatment recommendations, and monitoring the provision of services to ensure compliance with VA guidelines and standards. As a supervisory position, the Program Coordinator will oversee a team of social workers, providing administrative, technical, and clinical supervision necessary for the effective functioning of the unit. This includes managing staff workloads, ensuring equitable distribution of work, and fostering an environment that promotes equal employment opportunity and affirmative action. The incumbent will also be responsible for conducting psychosocial assessments, formulating treatment plans, and implementing therapeutic modalities to achieve treatment goals. Effective communication with clients, staff, and community agency representatives is essential, as is the ability to work with diverse populations experiencing a range of emotional, medical, and social challenges.

Responsibilities

• Direct and manage all aspects of the PPH program, including comprehensive planning and implementation of policies and procedures.
• Conduct screening assessments to determine the appropriateness of referrals to the PPH program.
• Consult with referral sources within Mental Health and Primary Care, as well as Rehabilitation and Extended Care Service Lines.
• Deliver specialized services to veterans and their families to address acute psychiatric crises and chronic mental illnesses.
• Triage and assign referrals for services systematically and make treatment recommendations.
• Monitor the provision of services to ensure compliance with VA guidelines and standards.
• Supervise a team of social workers, providing administrative, technical, and clinical supervision.
• Manage staff workloads and ensure equitable distribution of work among team members.
• Conduct psychosocial assessments and formulate treatment plans for clients and their families.
• Establish and maintain effective working relationships with clients, staff, and community agency representatives.

Requirements

• U.S. Citizenship is required to apply for this job.
• Must possess a Master's degree in social work from a CSWE accredited school.
• Must be licensed or certified by a state to independently practice social work at the master's degree level.
• Proficiency in written and spoken English is required.
• One year of experience equivalent to the GS-11 grade level in social work, demonstrating advanced practice skills and judgment.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Ability to write policies, procedures, and/or practice guidelines for the program.
• Skill in organizing work, setting priorities, and meeting multiple deadlines.

Nice-to-haves

• Certification or other post-master's degree training from a nationally recognized professional organization or university.
• Experience in supervising multidisciplinary staff assigned to the program.
• Ability to provide training, orientation, and guidance within clinical practice.

Benefits

• Comprehensive benefits package as a federal employee, including health insurance, retirement plans, and paid time off.
• Eligibility for benefits depends on the type of position held and whether it is full-time, part-time, or intermittent.